Privacy Policy
How we collect, use, and protect your personal, business, and proprietary design information.
1 Introduction
Welcome to morego caps ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal and business data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B cap manufacturing and customization services.
As a professional OEM/ODM manufacturer serving global brands, wholesalers, and promotional agencies, we understand that confidentiality and data security are critical to your business success.
2 Information We Collect
We may collect information about you in a variety of ways when you interact with us for inquiries, sampling, or bulk production:
Business & Personal Data
- Contact details (Name, Email address, Phone number, WeChat/WhatsApp ID).
- Company information (Company name, Website, Billing & Shipping addresses, Tax/VAT ID).
Order & Design Information
- Tech packs, artwork, logos, and design specifications for custom hats (Snapbacks, Trucker Hats, Baseball Caps, etc.).
- Order history and communication logs regarding sample revisions and mass production.
3 How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized B2B experience. Specifically, we may use information collected about you to:
- Provide accurate quotations based on your specific cap designs and MOQ requirements.
- Process and manage sampling, bulk manufacturing, and international shipping.
- Communicate regarding order status, quality control updates, and delivery timelines.
- Send you updates on new cap styles (e.g., new 5 Panel or Bucket hat patterns) or factory capabilities, if you have opted in to receive such communications.
4 Protection of Custom Designs & IP
As a dedicated factory partner, we recognize that your designs are your most valuable asset. We adhere to strict confidentiality protocols regarding your proprietary artwork, tech packs, and brand logos.
- We will never share, sell, or distribute your custom cap designs to other clients or competitors.
- We will not showcase your finished products on our website or social media without your explicit written consent.
5 Data Sharing & Disclosure
We do not sell your personal or business information to third parties. We may share information we have collected about you in certain situations:
- Third-Party Service Providers: We may share your information with third parties that perform services for us, such as international logistics companies (e.g., DHL, FedEx, UPS, sea freight forwarders) to deliver your goods, and secure payment processors.
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
6 Data Security
We use administrative, technical, and physical security measures to help protect your personal and business information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
7 Your Rights
Depending on your location (e.g., if you are based in the EU/EEA or California), you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us using the information provided below.
8 Contact Us
If you have questions or comments about this Privacy Policy, or if you would like us to sign an NDA for your custom cap project, please contact us at: